Shipping Policy – simplepromgowns.com
Order Processing
Orders are processed within 1-3 business days (excluding weekends/holidays). During peak seasons (April-June), processing may take 3-5 business days.
Shipping Options & Delivery Times
| Shipping Method | Delivery Time (After Processing) | Price |
|---|---|---|
| Standard Shipping | 5-7 business days (USA) | Free on orders $100+ |
| Express Shipping | 2-3 business days | $15 |
| International Shipping | 7-21 business days | Calculated at checkout |
Important Notes
- Tracking information is emailed once your order ships.
- Delivery dates are estimates only (carrier delays may occur).
- We cannot change shipping addresses after orders are processed.
- International customers are responsible for customs/duties.
Undeliverable Packages
Packages may be returned if:
- The address is incorrect/incomplete.
- Unclaimed after multiple delivery attempts.
- Customs clearance fails (international orders).
Holiday Shipping Deadlines
For guaranteed delivery by prom season:
- Standard Shipping: Order by April 15th
- Express Shipping: Order by May 1st
Damaged/Missing Items?
Contact us within 48 hours of delivery with:
- Order number
- Photos of damaged packaging/items
For full details, visit simplepromgowns.com/shipping-policy.
We reserve the right to update shipping methods/costs as needed.
Last Updated: [Month/Year]